Legal

Privacy Policy

Note: This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the IT (SPDI) Rules, 2011. All disputes shall be subject to the exclusive jurisdiction of courts in India.

1. Introduction

StrategikEdge Consulting ("we", "our", or "us") is committed to protecting the privacy and personal data of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website and services, in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws.

2. Information We Collect

We may collect the following categories of personal information: • Identity Information: Full name, designation, organization name. • Contact Information: Email address, phone number, business address. • Professional Information: Industry, company size, nature of business, and engagement requirements. • Technical Information: IP address, browser type, device information, cookies, and usage data collected through our website. • Communication Records: Emails, inquiry forms, meeting notes, and correspondence related to our consulting engagements. We collect information directly from you when you fill out forms, request a consultation, or communicate with us, and automatically when you browse our website.

3. Purpose of Collection & Use

Your personal data is collected and used for the following purposes: • To respond to your inquiries and provide consulting services. • To manage and deliver our strategy, management, and transformation engagements. • To send relevant updates, reports, proposals, and communications related to your engagement. • To comply with our legal and regulatory obligations under Indian law. • To improve our website functionality and user experience. • To maintain internal business records and invoicing. We do not use your personal data for unsolicited marketing without your prior consent.

4. Sensitive Personal Data or Information (SPDI)

In limited circumstances, we may collect Sensitive Personal Data or Information (SPDI) as defined under the IT (SPDI) Rules, 2011, such as financial information required for billing or tax compliance (e.g., PAN, GST details). Such information is collected only with your explicit consent, used only for the stated purpose, and protected with reasonable security practices.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With trusted service providers (e.g., IT vendors, cloud platforms) who assist in our operations, under strict confidentiality obligations. • With professional advisors such as lawyers, accountants, or auditors where necessary. • With government authorities or law enforcement agencies when required by law or court order under Indian jurisdiction. • With your explicit consent for any other purpose. All third-party partners are required to maintain the confidentiality and security of your data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Indian laws and regulations. Client engagement data is typically retained for a period of seven (7) years for legal and audit compliance purposes. After the retention period, your data is securely deleted or anonymized.

7. Data Security

We implement reasonable security practices and procedures as mandated by the IT (SPDI) Rules, 2011, including: • Encrypted transmission of data over our website (SSL/TLS). • Role-based access controls for internal systems. • Regular security assessments and audits. • Employee confidentiality obligations. While we take all reasonable precautions, no method of transmission over the internet is completely secure. We encourage you to contact us immediately if you suspect any unauthorized use of your data.

8. Your Rights

As a data subject under Indian law, you have the right to: • Access your personal data held by us. • Correct or update inaccurate information. • Withdraw consent for data processing (where consent is the basis). • Request deletion of your personal data, subject to legal retention obligations. To exercise any of these rights, please contact us at the details provided below. We will respond to your request within 30 days.

9. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and improve functionality. You may configure your browser to refuse cookies; however, this may affect certain features of our website. We do not use cookies to collect sensitive personal information.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Grievance Officer

In accordance with the Information Technology Act, 2000, and IT (SPDI) Rules, 2011, we have appointed a Grievance Officer to address any concerns regarding the use of your personal data. Grievance Officer: Legal & Compliance Team Response Time: Within 30 days of receipt of complaint.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updated versions will be posted on this page with the revised effective date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.